6 Pieces of Advice for Hotel Guests from an Ex Housekeeper
Everyone has seen the black light specials they roll out on the nightly news programs.
Oh god, the filth! The horror!
It’s come to be expected, really. Hotel blankets are teeming with bodily fluids. So are the floors and walls. We’ve seen the less than shocking exposes. At this point, the reporters should turn the black lights on each other. Anything shows up, well that would be news worth watching.
“That’s funny Martha, your dress was clean before lunch and say, isn’t your husband out of town on a business trip?”
But it’s always just the same neon splotches of blood, urine, etcetera on the bedspread.
So if you removed the culprit comforter, you’d be all set? Sadly, no (still remove the comforter though, that thing is the blanket equivalent of leprosy).
I’ve worked at a downtown Quality Suites (believe me, Quality was a misnomer) and another unnamed hotel, even more popular than the QS, but one that wisely had me sign a confidentiality agreement.
And the Quality Suites? No confidentiality there. Not so much as a background check. Both things I’m sure they meant to get around to, but couldn’t find the time. Not that I have a criminal past to hide, just a rather big mouth when given any type of forum.
1. Always check the room for bed bugs.
They sound cuter than they are, and if you bring them home with you, it will be an exterminating nightmare. Housekeepers have entire staff meetings dedicated to the silent discovery and treatment of the bed bug; it’s a huge liability for hotels, as we’ve become quite the litigious society.
Six figure settlements were making the news, so we Housekeepers were threatened advised to keep these situations QUIET. Find a bug, put it in a bag, and give it to maintenance; cloak and dagger entomology.
Lift the sheet and examine the mattress and box spring, particularly the seams and corners where they like to hide. Check the headboard as well, especially if it is attached to the wall. If you see what could be a smattering of spilled pepper, get your money back and check into a different hotel. The problem may not be confined to a single room. Or deal with the hassle and sue for all you can.
2. Never, under any circumstances, use the coffee maker provided in the room.
I had a special pen I kept on my cart. I never touched it past the cap. See, this was my condom pen. I would use this pen to peel condoms from the fronts of television sets, the walls, tubs, and yes, from inside the coffee pots. I lifted so many used condoms from those pots, I couldn’t brew coffee at home without suffering flashbacks. My routine was: peel off condom, spritz with yellow cleaner, rinse with hot water, repeat if sticky.
And to the guy who eventually stole that pen off my cart, I honestly hope you don’t have an oral fixation.
3. Examine the sheets/towels before use.
The thirty-minutes-per-suite quota is occasionally unrealistic. But it’s finish on time or risk being let go. So if the housekeepers were running behind, they would just pray there weren’t any dirty briefs down by the foot of the bed, and pull the old sheets taut, dusting off the visible hairs, some of which were short and curly. The sad fact is, if you’ve spent a lot of time in hotels, you’ve probably slept in the equivalent of a stranger’s boxer shorts.
As for the towels, chances are good they’d been in the room for a while. Hotels are constantly running low on supplies, especially towels. I’ve witnessed cleaning rags get “promoted” to face cloths.
4. Don’t use the glasses and mugs. At the very least, rinse them in scalding water.
At both the hotels I’ve worked at, the dishwasher was always broken. And I mean always. In fact, at the unnamed hotel, I’d never even been privy to seeing the damn thing. So the rushed housekeepers simply rinse the glassware in the bathroom sink and use a toxic, pink porcelain cleaner for those stubborn juice/coffee/lipstick stains.
The cardboard “caps” on those mugs and glasses mean nothing as far as cleanliness is concerned. I watched a housekeeper use her breath to fog up a glass and then wipe it clean on her shirt. She slapped a cap on it and moved on to the next room.
5. Don’t knock on your friend’s door and say, “Housekeeping,” in that shrill, phony Spanish accent.
This happens more often than you’d think. I’d guess as often as people told bank tellers to, “Show me the money!” the year Jerry Maguire came out, and it’s as equally funny. I’m strongly tempted to rush you with my cart as if I were an Olympic bobsledder and your legs were the finish line. It’s only a matter of time before an overworked housekeeper snaps, and it could very well be your kneecaps.
6. Camp instead.
Roasted marshmallows taste just as delicious on a bustling city corner as they do in the woods and you’ll save a ton of money on your trip.
* Stephen Colbert has referred to my city as “the worst place on Earth,” so maybe the hotels here are just uniquely bad. But probably not.


Salon.com
Comments
I once saw video footage of the house-keeper cleaning mugs and glasses in a room with Windex!
Thanks for your post.
Rated.
That said, be cautious, suck it up and keep traveling.
OK. I knew about the comforters, and I spray everything in sight with Lysol disinfectant (including the sheets), and I'll never again be fooled by those little caps on the glasses . . . but the coffee pot? The coffee pot? What kind of pervert puts used condoms in a coffee pot? I join the chorus of "ewwwww."
Rated.
Shit.
BUT. I did learn some tricks that are nonpoisonous and truly worth it to the consumer. As sprays don't help but temporarily, get yourself a heavy duty STEAM CLEANING MACHINE and go over everything as tho' it were your last chance at survival. Follow this by immediately putting on gloves, a painting mask, and some safety glasses/goggles, and LIGHTLY dust with DIATOMACEOUS EARTH. You can find this in lawn and garden centers. It literally kills them within 48 hours, while the steam gets way inside the upholstery where sprays don't reach, and kills all bugs, their young, and literally cooks remaining eggs--which are kept buried deeply, don't kid yourself.
NOTE: Diatomaceous earth may be packaged loosely, so use with caution. Anymore, when moving into any new building, I generally start off by treating every nook and cranny. Even "nice" place have them, not only poor ones, so I take no prisoners and am always cautious.
The hotel/motel industry doesn't like their clientele getting nervous.IN that they don't talk about it (or seldom do) it pays to pay attention.YOU COULD BE crawling with them and not know for a while. Some people don't show evidence of the bites. Be cautious! Throw all your clothes in the washer upon arriving home, and shower and shampoo thoroughly before touching anyone or your furniture if you've been traveling. They "hitch-hike".
Sorry this is so long, Horde!!
NEVER VACUUM AWAY diatomaceous Earth. It can destroy your vacuum. Use only moist or wet means of cleaning.
Want more tips?You know here to find me. Strictly on the QT.
Seriously. Thanks!
Rated.
I had trouble getting my rooms done in the 30 minutes, but that was because I was crap at snapping the sheets into position -- I spent way too much time running laps around the beds getting them aligned. I would occasionally get reprimanded for not getting all the hairspray splatter off the door mirror in the bathroom, but I'd rather cut that corner than scrimp on things that actually come into contact with a guest. I do remember one old biddy who complained because she found a piece of paper under the bed that I'd failed to remove when I had prepped their room. I thought to myself if this was the only thing she had to complain about life was treating her pretty well.
These weren't luxury hotels or anything either -- but perhaps the Mr. & Mrs. Middle-America clientele in their Oldsmobiles made it easy.
but you also know your biz...and the Quality of certain housekeeping. I've learned over many miles to rinse everything and use those plastic sleeves for the ice buckets--even after the rinse.
I enjoy my roasted marshmallows where ever I may be. City, farm or deep forest.... a roasted marshmallow is a roasted marshmallow to me.
@Christine McKellar - We’re directly south of Detroit on the US/Can border; it’s not really the archetypal Canadian city. Though I did mention bobsledding, eh.
This doesn't have to be a nightmare.
Thanks for the bed bug tips, though. Nothing really can be done about that.
Great (gross?)!
Informing, thanks.
I love your tattoo of burning marshmallows. I call the hotels 9-11 brothels. I'll always ask the most reliable human, the maid:`
"What's the history behind this room?"
`
Mid tail # 1.
She tells me. Hunters gutted a dead, huge antlered, big-red lipstick Moose. Smooch?
No. She swears:`
It was true. Ugh.
Politicians "dressed" the moose (cut and bagged- butchered). The maid had to clean guts up.
They were local lawyers.
They got drunk as a skunk.
This was in PA ref bankers.
Laundromats, arrest., Ugh.
I'm weary of belching it up.
The go Main killing moose.
Wastrels in Main. DC USA.
`
Maid tail # 2.
On Monday night the greyhound bus?
It's flea bit dog and DC/NYC whore day.
The dogs and DC K- Street hooker naps.
Free whore frolics. huh. itchy. groin no.
`
my tale.
I love to find left behind lady panties on racks.
I am so happy when former guest forgot socks.
If you left panties or silk argyle socks I's email.
`
I love to take a Sheraton ice bucket for Easter.
It's a great gift. Stuff grass and fill with raisons.
Chocolate covered Goober raisons are delicious.
`
If you are real honest and brazen?
Go to the Inn next to Capital Hill?
Speak with Holy women wheels?
Woman with rolling bag wheels?
Tryst bag. Drag two back wheels.
Sacred tryst. Stay home. Ay okay.
I'll stay home and shake. Oak Tree.
Virgil wrote ref satiate vices. Woe.
A day comes when greedy shake it!
Panic stricken, folk hope a nut fall!
The acorn walnut won't satiate ills!
I go to get free soap, towels, bucket,
shower cap, teevee, Fox News, itch,
and hope I meet estranged woman?
We can go sit and drool at bar stool.
drool. doodle. drink gouda goat tea.
It was in northern WI.
We often had F.I.B.s stay there.
F.I.B.s are Fucking Illinois Bastards, a widely used and understood term in WI.
A couple of times they used the goddamn towles to wipe the shit off of their brats' asses.
Both times I carefully wrapped them and sent them back to the F.I.B.s with a note describing how happy we were to NEVER EVER see them again.
Never heard from the filthy pigs again either.
I don't miss the place.
http://open.salon.com/blog/recovering/2010/02/19/bedbugs
After all, Walter Blevins with his 300,000 HHonors points is still with us, right?
Life leaves microbes behind. It's okay.
Amy (Cruise Ship Reviews)
I'd add: google "bedbug registry" -- if you come across the critters, you can warn others.
And always tip --just a couple of bucks on the nightstand if that's all you can afford. This is backbreaking, nasty work. I lasted only a summer in the prime of life. It breaks my heart to see older women do this, day in, day out. And you know the management is not always kind or generous.
And don't assume a fancy hotel doesn't have bugs, or cleans its rooms any better. Bedbugs travel with guests -- the more traveled, the more likely you are to be carrying them.
I'm almost afraid to travel anymore, I would hate to bring some of those critters into my house. I hear it is a nightmare to get rid of bed bugs. Anyway from now on I will be taking your advice and checking out hotel rooms before I stay in them.
Obviously I undertand that they would be a wreck when I leave, but I assumed that there was some process of de-ickifing going on in between.
And for the love of god there is nothing I enjoy more after doing the rusty trombone than a nice cup of joe! Is nothing sacred?
I just want to cry.
john
http://steam-cleaner-reviews.org
The coffee pot story is just disgusting
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