
Maybe you’ve met Kristie? 23. Feisty blue eyed blonde. Aerobics champ. Hard charging and hard-wired to her Smart Phone. Knew enough to pluck those naughty college party pictures off her Facebook page; so she got the job in Human Resources with the big corporation. Her wild days are over. Almost.
Now she’s in charge of screening resumes. Which means that in a world where finding work when there are no jobs is the new mantra, if you are anywhere north of 50 (40 in certain industries) she is in charge of telling you “No.”
If Kristie were to google “Ageism,” (which of course she never would) she’d find solid research going all the way back to 2006 citing ageism as being perceived to be a bigger barrier to employment than sexism or racism.
If she were to visit her parents one night, maybe a Wednesday when nothing else was happening, and Dad was laughing at a rerun of a show called Seinfeld, perhaps she’d see a guy dressed in white, standing behind a cafeteria steam table making up hard ass rules about who will get some of his delicious soup. And before Kristie coupld quickly scamper out of the room so her Dad wouldn’t ask her to watch, she might hear the TV character Soup Nazi bark out “NO SOUP FOR YOU!”
Kristie would never see what she had in common with the Soup Nazi. He had a steam table and she had a DO NOT REPLY email. But their cry to the world sounded awfully similar.
Kristie’s being“NO JOB FOR YOU GRANDMA!”
Columbia University’s Dr. Robert Neil Butler first coined the word “ageism” is 1969. Long before Kristie was even a gleam in her parent’s eyes one night after a U2 concert.
And of course Kristie isn’t the real problem. She’s only what’s most visible in an era when preferring someone less experienced for a job has become commonplace. Spread out behind and around Kristie is a complex web of economic market forces, HR departments with a mission to defend the status quo rather than find and grow talent, and a societal tidal wave of indifference that lets ageism happen with barely a peep.
Why? Often it’s because ageism is very hard to see. Take a look at an ad that appeared on a national job board this morning. (Edited to take out names. But printed verbatim) If you can get by the almost creepy, lecturing tone---not typical of job ads—see if you can find the ageism.
Organization Change Management Resource - Chicago, IL
I have another need for a Organizational Change Management resource. As many of you will recall from the last few times I have sourced for this type of person, the candidates being presented were all OVER qualified. So, following is the information that I provided to you all when sourcing previously for this role.
Basic Description:
This role provides change management and communications support for complex projects and organizational changes. This position will support the OCM Lead and Program Effectiveness Lead and collaborate with various support resources to deliver tightly integrated and effective change management plans.
This is not a leadership role. They will not have anyone reporting to them. Need a "DOER" 3-4 years experience. Resource will be taking direction and guidance from the lead but they need to be independent and not wait to be told what to do.
For those of you who don’t speak corporate. Here’s a translation:
"Listen up you old guys and gals! Yeah you. You know who you are. I told you this once. But you didn’t GET it. Slow huh? Trouble HEARING maybe? I guess I need to write LOUDER. So now I will tell you again in the exact same way. You're the ones who used to have jobs because you were experienced! Well, we don't need ANY of that here! If you have ANY more than 3 years experience doing this job---forget you Sam! You will take direction. You will not have direct reports. You will be a DOER! I’m not even looking for a person. I am looking for a RESOURCE!”
And yes. Ageism is illegal. Just like racism and sexism.
Still another piece of this giant pie is that being a "fit" for a job can be a real criteria. Or it can be an excuse for ageism.
Most important---ageism, like sexism and racism—is a systemic problem. It’s more than Kristie. It’s a system. Which means that it requires a systemic answer. Simplistic, one shot solutions can’t solve the problem.
Recognizing that it exists is a start. Because denial is always part of any systemic problem. (“Never happened to me. So I guess it doesn’t exist.”)
What's next? After recognizing the problem comes your story of where you’ve seen it, maybe experienced it.
And finally comes the part when you add the music to your story. That music being a way that you actually overcame ageism. The song of your success.
Everybody who is successful at handling ageism will have their own unique song.
What’s yours?


Salon.com
Comments
Will probably need to take a serious look at a big change within 90 days.
I'm going to a resume' service I think. Find myself someone who can take out the extraneous over-qualifications and make me sound eager.
This is like trying to race in the Le Mans in reverse gear.
What the hell happened?
I made it to 62 and when the joint got sold I knew I was through. I was a lucky one.
Of course I had to pay my own health insurance until I turned 65 - $1,152 a month - luckily I had to only pay for a year; the company paid the first two if I would agree to leave and take the money.
And Mitt says we don't need that medicare and S/S.
I'll go with "Old Friends" - good song.
Regards
The other funny situation is when the young human resources person asks me where I plan to be in 5 years. I resist to urge to respond with "vertical".
Extended homelessness helps not at all. Sleeping in a station wagon is hard on ones soul.
Frank--I was thinking about your story when I was writing this because it's a perfect example of what I'm talking about. You made it by making some very hard decisions. And that's an inspiration. Adults do not learn from instructions, they learn from inspiration. And you sir---deliver.
elearnorr---that three year mark, I hear that again and again. Maybe that's the music part for you---you kept on singing all those years!
Gary---that is hilarious. Somebody (who knows somebody cause that's the only way they'd get the job) should do a screenplay about life in HR. It would sell big time.
If someone said in an employment ad, "no dark skin we won't be able to see you in the dark," the EEOC would be all over them. So what is the difference here? There is no such thing as being "over-qualified" unless a doctor is applying for a bartending job.
Kristie needs to get a warning letter from EEOC that her ad does not meet EEOC guidelines, and she is discriminating and perhaps if she does not change her "editing" skills SHE SHOULD BE LOOKING FOR A NEW JOB.
Wanted: untrained HR person who does not know anything about Equal Opportunity legislation. Must be self-motivated, not a leader, able bar old people, anyone in a wheel chair, anyone who "looks kinda funny" and of course anyone "over-qualified." Preference given to those with "troll-like" demeanor.
That market's been ok for the last 5 years, that's how long I've been doing it. Either it's falling off lately or people are just giving up on the morons at the local Adecco outlet. In any event I've been collecting unemployment for a month now. When the current job finishes I'll probably apply at other agencies to see if I can hang in there another year and a half.
So I get to work for those youngsters who know far less than I do, make far more, and who I often show how to do their jobs better. Or at all. And they're not all fresh out of school, either. They're just dumb as dogshit (much like the person who wrote the gem of an ad you posted above.) Master's degrees notwithstanding.
Lucky for me, the exhole retired five years ago and the payoff for all those years in hell covers the mortgage (which has lots of divorce expenses rolled into a refi. That's irony, isn't it?) If I can hold out to 65 the SS and a little pension I have might just allow me to afford a medicare supplement. If I pray I pray for his health - my cut ends when he dies. I hear his latest obsession is his health. I hope veganism really does make a person live longer.
The ad you quote so perfectly illustrates the current state of the corporate rat race. If I could just get to feeling a little more confident I'll survive with a fairly decent life, I'd be glad to be out of it.
I'll get a young guy to help me and then pay with cash the way my dad told me to never take money. He was a fedora wearing cigar chomping life long gambler.
Owe a guy $100? Take four $20's. First two are long. Third one is folded. 4th one is long. Count it out to him showing him the top edge of each of the "5" bills, then palm it and hand it over all folded.
He'll wonder where he dropped the other $20 long after you're gone.
Yep. Over qualified.
You bring out the best in me with posts like this...
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Admittedly, I am not without means. Years of work and saving paid off. One has to know when it is time to stop wearing mini skirts and short shorts.One also has to know when to know that we don't fit into cubicles and such. Planning for the inevitable is a wise decision.
The doctor applying for the bartender job ---there is a LOT of that going around. So the word "overqualified" has all sorts of meanings. Meanings like "she wants too much money, will leave soon" etc. When the real problem is that people are not doing what they do best. A whole new conversation totally beyond Kristie's scope is what's needed.
NC--Temping (excuse me "contracting") continuously is something to be proud of in today's world. Welcome to the CONSULTANT club!
Keep telling your story. It will inspire because its REAL!
Finally, it's pretty damned depressing when the only jobs available involve firing people. "Change management" is code for "restructuring."
I agree with eleanorr: Ageism has been around for decades. We just never noticed it because it hasn't affected our generation until now. All things being equal, today's ageists will get theirs in a few decades. The only way to survive this abysmal job market is to start a business. I've come to respect entrepreneurs. R.
The funny part is that they had a lot more problems as they started letting the older workers go. Not just the experience and efficiency that you get over time, but there is a tempering influence when there is a mix of people. Part of it is that management can pull more crap on younger workers which makes the workers adversaries. Older ones can spot the games and will call them on it.
The company only lasted another year, the CEO who thought she was so smart wound up shooting herself in the foot and the whole thing crumbled. I was friends with a lot of the younger employees and they took great delight in passing on all the misery and stupidity when they'd call after I was laid off. I felt bad for them, many of them were nice people and just didn't have the experience to see management maneuvers until they got hit with crap.
If I was going to manipulate or crap on my employees and make inferior product, I'd get rid of those who'd been around the block too. I suppose it kind of works out, it does wonders for the product recall industry and class action suit attorneys do well. Bummer for the customer and employees of all ages but it is what it is.
When enough companies collapse, those on top will start to wise up. Wanting less qualifications and skills means less quality and production, there's no way around reality. When Kristie is eating out of a garbage can because her company went under, she'll figure out that she was scammed. Experience is what you get when you didn't get what you wanted.
phyllis---You bring up an important point. Scam jobs. There are a lot of people making money off the fact that people are out of work. I sent this to 3 friends in the search business who are unique because they have integrity. Have heard back from 2 of them. And will hear back from the third---(he is in St. Louis so he's a little slower.) Point being that the mess we are in makes it hard for everyone connecting people and work. Even the good guys.
Jan---my application is on the way. I am with you! BTW---if anyone wonders what I mean by "adding music"---read Jan's comment. THAT is music!
Elisabeth---the real research is barren because this is a shadow system. It's all under the surface. The reasons are everything you said. But applying social scientific rigor to this is yet to be done. (Anybody dispute that---please PM me! I'd love to be wrong._
Algis---Beautiful. I love it!
Ande---Perfect. Your story is exactly the kind of thing I was talking about.
Cheshyre---I envy your certainty. I wish I was that sure!
fersy---Yes it is.
Sheila---Thank you!
Deb--Thanks for mentioning that English issue. It was hard to even retype that!
And she sucks!! PFFFT!! :D
Heck, even the young kids, right out of high school, trying to make some money for college, are having problems trying to get a job. The McJobs, the ones who use to hire them, aren't.
Good times. HISSSSS!!!
Rated!!!
or you can go with the usa model: you work if they want you, and you want the money they are offering.
there are intermediate models, involving unions and labor legislation, but they are 'foreign,' hence evil. americans are perfectly willing that 10% should be unemployed, because unemployed means you are inferior, and no one feels inferior until one day, you are. it's pretty much the same on the african savanna, the wildebeest don't mind the hyenas culling out dinner because it's someone else, until it isn't.
that's why i sometimes call american society 'primitive.' it runs on the law of the jungle.
Sally-- Media and advertising and related sectors, from what I've seen is worse. Which means that the loss of institutional knowledge & even skills for the company comes earlier. So no one knows that the great new direction/campaign/idea was tried 5 years ago and flopped. It is outrageous.
Jan---Thanks. I wish it wasn't all true. But it is.
Tink--The young kids do have it bad too. The common theme being prey on the most vulnerable. Attack Tink!
Al---"Sometimes?" I'd go with most times. That's why Kristie ain't the real problem. It's the jungle law that says she, or whoever wrote that ad, ain't doing anything wrong.
It makes me feel even better that at age 57 I was actually offered a job! I've gotta share this:
In another lifetime (23 yrs ago) I was in a domestic abuse situation for 12 yrs. It took 6 years but I finally found my way out and have stayed out. My life went where it needed to go and improved, but I always had this "tug" about going back to the battered women's shelter that had taken me in.
Finally, last year I approached them about doing volunteer work. Needless to say, they did their background work on me (nothing to hide there) and for the past year they let me come in and teach some of the pre-teens recovering from the family trauma that such situations create.
Then last week--about a year into my volunteering--they offered me a p/t JOB doing what I'm doing! I was a little apprehensive til 2 friends told me to go for it. Last nite was my first official gig, and I think it went well; the kids didn't seem worse off from my efforts, and the staff is there to help me if I need it.
I also have a sideline recycling business that I started 4 yrs ago in anticipation of having it in place when I retired. I'm doing OK, but I agree w/Ande about being one's own boss and "doing your own thing" instead of trying to get past these HR twits. There's no greater satisfaction than running your own show on your terms; it's better than sex (OK, better than MARRIED sex!).
I think if only 1 good thing came from the '08 meltdown, it's that Americans are becoming more innovative, specifically in the start-up of small businesses. Don't just make lemonade--make lemon meringue PIE! Those ideas are out there if you look for them.
Let's not trash Katie too hard here, shall we? Since you've created this convenient straw-woman to stand in for the current crop of twenty somethings, something to direct your (completely justified) anger toward, I feel the need to allow her to defend her (pretend) self). For the record, I was born in that odd demo gap between GenX and Y, so I'm early-middle aged, a perspective that I think is helpful here.
Yup, Katie is an aerobics champ, which is a good thing for her, because unlike previous generations, she knows that no-cost or even affordable health care options will not exist for her as she ages. The new health care law will make coverage available, but a far higher cost than her parent's generation had to pay when they were her age, meaning she'll have to divert a big share of her income away from buying her own home some day (we'll get to that) or pay down her loans (ditto on the getting to that) In fact, the medicare program she is currently paying for out of each check will not exist in 20 years, at least not in its current form. Instead, the government is now borrowing massive sums to pay for said program, money Katie will have to pay back (with interest) while still paying for a system she'll never get the benefits from. The baby boomers who created this problem through years of low-tax mania? Thier benefits are untouchable, of course, because they were 'promised' them.
Now about those loans. Her parents had always told her college was important, and it didn't take a brain surgeon to figure that out. Try being 23 and earn a living wage without one. Katie played it smart and went to a state school. When her parents attended that same campus, their parents made sure they and their fellow boomers had a first-rate college at their disposal at very little cost to them. Some of them were able to take pride in 'working their way through' by taking a job at a restaurant or the weekend shift at a manufacturing plant. (remember those?)
But once those boomers got out on their own, well, they realized things like strong, affordable public universities are funded by these evil things called 'taxes', and they sure didn't like those taxes. So little by little, they whittled down their own tax burden until it was the lowest in modern history and the rest of the industrialized world, and whacked down those public universities (full of pointy-headed elitists!). So sorry, Katie, but if you want a degree, get it on your own dime. Here, we'll lend you that dime, just sign on the dotted line...
Now Katie has a loan balance that's slightly higher than her starting salary. But hey, she's got a job, right? That means she can start thinking about starting a family, buying the type of home her parents had...oops, sorry Katie, but no. Yeah, that loan you got, well, you gotta pay it back. hey, don't blame us, you're the one who signed on the dotted line. Oh, and the house thing? Yeah, we've run up the cost of housing through the roof compared to when we were your age, even after accounting for the crash. Tough luck, kid.
I could go on and on. And I don't want to sound unsympathetic to your situation, one I'll probably find myself in a decade or so.
But let's not trash Katie or her tribe. Getting screwed by society at the tail-end of your working years is wrong. Getting screwed before you even get out of the gate is much, much worse. And completely legal.
Thanks for bringing this topic to light. Well done.
x
Christine! Kramer says hey.
a failing social security program, coupled with rising unemployment in the private sector means that workers are hanging onto their jobs past age 65. or getting new ones as they double/triple dip into social security and pension payments.
which also means that recent college grads get turned away for jobs, and have record setting unemployment rates themselves.
the real tragedy here is that college students have been sold a pile of bullshit bill of goods - they are graduating with huge debt, worthless humanities degrees, and can't find jobs.
where are the congressional hearings on why a $40,000 a year education from a "quality" college is actually worthless?
R...
Steel---That is so true. As far as I can see, the trades are the only exception. Course I've been wrong before. (I envy those who are sure of everything!)
@Shank...I have 3 twenty-something daughters and don't even get me started on the college loan debacle.
Thanks Roger.
glasögon
Steve--Colonel Sanders is a PERFECT example of what I'm talking about. Now THERE is a story!
edward---Thank you. Much appreciated.
Roger--Absolutely. LOTS of job descriptions are written in code. Few are as badly written as the one I used here. But LOTS of them do what you describe.
Bleue--And what Kristie really doesn't realize is that we are all 2-3 "incidents" (illness/job loss whatever) from that garbage can.
Whether or not you ever get a job in the field in which you earn your degree has NOTHING to do with the fact that you have become and educated person.
Educated people make better decisions, are better parents, are better community volunteers. And the U.S. is the only country on the planet where people of ANY AGE go back to school to retrain or major in a field where they can get a job.
So ignorance is your answer Baltimore? May all your neighbors be high school dropouts.
You hit the nail on the head. Laid off at 58 now 60, all my resume says is I'm an old guy, It also says I have so much experience that I can do almost anything, but that means OLD. I make a lot of lists, but hardly ever get an opportunity to interview for a job.
I make due with a part time job and some retirement while waiting to hit 62 for a little SS if the republicans don't raise the age to 90 before anyone, me, can collect.
Not rated.
Thanks Chuck— Having someone you love go through it is even worse!
Jeff—Tell me about it. I recently had a job with a start up where I had to throw around 50-100 pound bags of the product. Hard to believe I sucked. Why when I was 25. . . . .
Thanks Kate—I didn’t respond to that argument because I didn’t understand what it had to do with this piece. . .(but I like your response anyway!)
Grandpa—Hang in there my friend. There are a lot of us---which is why this piece drew so much traffic (and made it hard to keep my self imposed rule of responding to every comment)
Boko—I get that you’re angry. And thanks for coming back three times to make sure everyone knew. I appreciate the multiple views. But I’m not really sure what you’re angry about—as the piece wasn’t about higher education. It was about ageism.
And, in case I wasn’t clear, the point (and the research) was that more people perceive ageism to be a barrier to employment then ever before. That’s all.
Not sure what the point is in arguing about someone’s perception. If yours is different, God bless you.
As I said, ageism is a systemic problem. So its got lots of angles. Even denial. And it certainly isn’t the only barrier to employment. Just like being master of your domain, (or arguing about nothing) isn’t the only way to have fun. Gotta run. gymnastics is on!
Companies prefer to hire younger workers during a downturn, or in the immediate aftermath of one, because they're cheaper, are used to fewer benefits, and don't come in with as much institutional experience--they're less likely to complain, at least about things that matter (i.e. might cost serious money to fix). Also, companies are trying to raise productivity right now with reduced staffs to start to make up for the huge losses many suffered during the slump. (No use quoting earnings statistics, since nobody is getting paid on their business right now. It's only recently that money has even started coming in the door once again for a lot of medium and even big firms, if they're lucky.) Younger workers tend to work longer hours and on weekends with fewer complaints or missed days compared to older folks with more personal responsibilities. In other words, they want to work people like dogs and older, more experienced employees don't make very good dogs...
Expect another wave of downsizing to hit the middle administrative layers in a lot of industries, too. There usually is a bout of mid-level downsizing on the tail end of a crisis...
And anger, as well as imagined grudges against the young, are also matters of perception. I'm sick of all the PC crap. It's not serious, and it doesn't make the real economic problems behind these seemingly mysterious, psychologized phenomena magically disappear.
librarience-- I've seen a lot of the same things. I've probably hired over 1,000 people across the course of my career. Right now I have two contracts where I am hiring. And the differences in the attitude towards folks of 40 is just huge. I'd even call it profound. You bring of the compliancy of youth. Good point. And the notion of what's not talked about.
Meanwhile, (as a related side note) a 55 year old poet friend just wrote this moment from Florida where she is getting ready to go to sleep in the storage locker where she will spend the night---because police are clearing the street of homeless in anticipation of the republican convention.
Thanks so much for caring and seeing the problem.
The cool thing is that we will survive, possibly, thrive. When we're down to it, it makes perfect sense. With the web world robust and growing, we have options. Life. Failure is on the job training. Pretty honest, once you unwind your ego, head and other parts from the barb wire of the old paradigm ....
BTW, I have been doing HR Transitional management, helping others retool careers, for these past several years. ( Will assist any of my OS people in resumes. letters, etc.)
R>>>>>>
Believe me, I have heard 60 something colleague say things like that.
It is highly offensive, so I always call them on it....ad always will.
I just checked my "career" folder, and I have now received over 400 rejection emails, and most of the time I don't even get a rejection letter. I am thinking of taking MBA off my resume.
In addition, I am carrying the debt for my daughter in college.
I feel that being on the tail end of the baby boom might be the worst spot of all. As others have said, the boomers may use up government resources, and the college kids have enormous debt. I am between them.
I have decided to teach and work in non-profits, fields in which there is a great deal of need. I'm looking at trends of "need" as well, which guides my decision making. Expertise such as many of your older commenters here have is desperately needed in so many fields.
I feel that even if there is no "job", there is always "work" to be done.
Donegal---Thanks for that comment and the rating. Last night, for the first time in the 4 years I've been doing this, I had someone make a point to tell me that the were NOT rating me. No soup for me! But you made up for it.
Your point about the contempt being there all along and it just showing because of the hard times for most of us---I'd personally agree.
Emily--Great points. In addition to taking the MBA off the resume, another thing that a lot of people do is only go back 10 or less years.
And the debt many of us carry in situations like kids in college is huge. Being in the middle means being squeezed.
But by targeting non-profits, you are putting something out there other than talk. You're taking care of something larger than yourself.
Thanks for that comment. Really. Thanks for that comment!
Rated♥
I loved your article because it tells it like it is. I guess it is fortunate that wealth hasn't been a huge priority for me. How will old age go? Who knows?
Congrads on EP!
Cindy--Your story really shows WHY the lock step "rules for getting job/writing resumes/interviewing tips" where everyone is being told to do the same thing is simply a thing of the past. Your story (like every other individuals) is unique! Following a recipe to find work just doesn't work. Instead, thinking about new ways to connect with work--which and a lot of people on this thread have done--is the real key to that all important question you pose: "What's next."
Over the past 8 years my husband has been unemployeed more than he has worked. He is 55 yrs old. He worked for two Mom and Pop welding shops before now and, I guess because of the economy, the Boss(s) couldn't pay him and used the money to keep the doors open. My husband is loyal..sometimes to a fault. If the boss says he'll pay then my husband continues to work. Both busnesses have closed.
It was touch and go for over a year but my Husband is working, again.
I'm not faulting employers, per se, but they see his grey hair and just give him(us) lip service as to "I'll know by the end of the week who will get the job". Employers can be as selective as they want because so many people are deparately looking for a job. Any job. I couldn't even get a job at the local fast food places.
1. The "job search" charade (not DOING a job. Getting one). They are two different things with almost no relationship to each other----does not value traits like loyalty. So the search question then has to become---OK, where is there a need for loyalty? It's hard to think that way because none of us ever have.
2. We could all always rely on "fast food" jobs if things got really bad. Now we can't. Kristie is in charge of those searches.
3. Everybody's situation is different. So generic advice about interviews and resumes has limited use.
Giving up is VERY understandable.
But I hope you don't.
Paul Haider, Chicago